Agapy Home Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website.
Information We Collect
We may collect the following types of information:
A. Personal Information
Information that can identify you, such as:
  • Full name
  • Address
  • Email Address
  • Telephone Number
  • Date of birth (if applicable)
  • Health-related information shared voluntarily for service inquiries
Non-Personal Information
Information that does not identify you directly, such as:
  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on our site
How We Collect Information
We collect information in the following ways:
  • Directly from you:When you fill out contact forms, request services, or communicate with us.
  • Automatically: Through cookies and similar technologies when you use our website.
  • From third parties: Such as referral sources, partner agencies, or payment providers, when applicable.
How We Use Your Information
We use the information we collect to:
  • Provide and manage home care services
  • Respond to inquiries and service requests
  • Communicate important updates and service-related information
  • Improve our website, services, and customer experience
  • Maintain regulatory compliance and internal recordkeeping
  • Process payments and billing (if applicable)
    • We will never sell or rent your personal information.
How We Share Information
We may share your information in limited circumstances:
  • With employees, caregivers, and partners who need the information to provide services
  • With third-party service providers who assist in website hosting, payment processing, or communication
  • When required by law or government authorities (e.g., to comply with HIPAA, court orders, or investigations)
  • In connection with business transfers, such as mergers or acquisitions
    • All third parties are required to maintain the confidentiality and security of your information.
Data Retention
We retain personal information only as long as necessary to provide services, fulfill legal obligations, and maintain business records. When no longer needed, information is securely deleted or anonymized.
Security of Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no data transmission over the internet can be guaranteed 100% secure.
Your Privacy Rights
Depending on your location, you may have the right to:
  • Access, correct, or delete your personal information
  • Withdraw consent to data processing
  • Request a copy of the information we hold about you
    • To exercise your rights, please contact us using the details below.
Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings, though some website features may not function properly.
Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing any information.
Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact:
Agapy Home
Phone: 8728066469
Address: 950 Lee Street, Suite 103 Desplaines IL 60016
Website: www.agapyhomecare.com